| 57113 | |
| Compucom Systems Inc | |
| Technical Support Analyst - Jonesville, SC | |
| Full-Time | |
| Authorized to Work in the U.S. | |
| None | |
| no | |
| no | |
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Greenville, SC Jonesville, SC (Union) Spartanburg, SC |
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| General Functions-
-Responsible for performing on-site repair of computers and basic hardware and software installations. -Provides technical support in activities associated with the identification, prioritization and resolution of reported problems. -Prepares progress reports for work performed. -Performs general maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. -Troubleshoots general problems under direction of a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction. -May involve use of problem management databases and help desk system. -Investigates system problems and provides solutions using specific product knowledge, system utilities, and operating environment. -Processes timely and accurate information to ensure compliance with warranty requirements of vendors. - May install, test, and repair computer systems on customer site. -Follows established process and procedures to plan, install, test, and implement computer system hardware or software technologies. Requirements- A+ certification Requires 2-5 years of related work experience, or an equivalent/ combination of education and experience. (AA degree or technical training.) |
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Email: ccsirecruiter@comcast.net Phone: 770/916-5185 |
