| 55167 | |
| Champion Hotels | |
| General Manager | |
| Yearly $40,001 - 60,000 | |
| Full-Time | |
| Authorized to Work in the U.S. | |
| 2-Year | |
| no | |
| no | |
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Moore, OK Norman, OK Oklahoma City, OK |
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| Job Summary: Be the primary business leader of the hotel. Plan and manage the operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Lead the team in the development and implementation of hotel-wide strategies. Ensure implementation of the brand and brand initiative with the objective of exceeding guest expectations.
Skills and Abilities: *Knowledge of principles and process for providing customer and personal services. *Advanced knowledge of the hospitality and Business Management fields. *Considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve current practices or develop new approaches. *Ability to make decisions with only general policies and procedures available for guidance. *Highly developed communication skills to interface with executives at all organizational levels; owners, investors, employees and guests. Job Functions: *Manage the Human Resources of the hotel in order to attract, retain and motivate employees; hire, train, develop, empower, coach, resolve problems, provide open communications, discipline and terminate, as appropriate. *Implement company programs, develop and manage property programs and manage the operations of the hotel in a manner consistent with the requirements of; the Management contract, the Franchise agreement, Federal/State laws and regulations and Champion Hotels policies and procedures to ensure a high level of customer satisfaction, limit liabilities and maximize profits. *Recommend and manage the hotel's annual and long term operation, sales and marketing, revenue, expense and profit goals to meet/exceed expectations. *Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. *Maintain the property in first class condition; protect, secure and enhance assets. *Participate in community and professional organizations to maintain high visibility and promote a good image thus fostering future growth. *Maintain personnel and payroll documents, files, and records in compliance with Kajal policies and procedures. Monitor and direct proper employee orientations and training activities. *Perform special projects and participate in task forces needed. |
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Email: apply@champion-hotels.com Phone: 4056067400 |
